Shipping & Payment Policy
1. Shipping Policy
Order Processing Time
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All confirmed orders are processed within 1 to 3 business days.
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Orders placed on weekends or holidays will be processed on the next working day.
Shipping Partners
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We work with trusted courier partners such as Delhivery, Blue Dart, DTDC, and India Post to ensure fast and secure delivery.
Estimated Delivery Time
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Metro Cities: 2–5 business days
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Other Locations: 5–10 business days
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Remote Areas: May take slightly longer depending on accessibility
Note: Delivery times may vary due to external factors like weather conditions, strikes, or courier delays.
Shipping Charges
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Free shipping on orders above ₹5000.
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For orders below this threshold, a flat shipping fee of ₹4999, e.g., ₹70] applies (visible at checkout).
Order Tracking
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Once your order is shipped, a tracking link and AWB number will be shared via SMS/email.
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You can track the status of your order on our “Track Order” page or the courier partner’s website.
Delivery Attempt
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Our courier partners will make 3 attempts to deliver the product. If undelivered, the item will be returned to us.
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Re-shipping charges may apply if the delivery failed due to incorrect address or unavailability.
2. Payment Policy
Accepted Payment Methods
We support multiple secure payment options for your convenience:
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UPI (Google Pay, PhonePe, Paytm, etc.)
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Credit/Debit Cards (Visa, MasterCard, Rupay, etc.)
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Net Banking (All major banks)
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Wallets & EMI options (if available)
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Cash on Delivery (COD) – Available in select locations only.
COD may involve an additional handling fee of ₹[Insert fee if applicable].
Secure Transactions
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Payments on our website are processed through PCI-DSS compliant and SSL-secured payment gateways.
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We do not store any card or payment details on our servers.
Payment Confirmation
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Upon successful payment, you will receive a confirmation email and SMS with your order details and invoice.
3. Contact & Support
For any shipping or payment-related queries, feel free to contact our support team:
Rama Electronics and Mobiles
Name: Binod Kumar Shaw
Website: www.ramaelectronicsandmobiles.com
Email: support@ramaelectronicsandmobiles.com
Phone: +91 7003699486
Address: